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Terms of service

 

HERBAL STRATEGI HOMECARE PRIVATE LIMITED

Terms of Use

Effective: August 15, 2021

Herbal Strategi Homecare Private Limited operates an ecommerce service and related services accessible to mobile devices, tablets, and other connected devices

THE SERVICE IS OFFERED TO YOU SUBJECT TO YOUR ACCEPTANCE OF THESE HERBAL STRATEGI HOMECARE PRIVATE LIMITED TERMS OF USE. PLEASE READ THE FOLLOWING HERBAL STRATEGI HOMECARE PRIVATE LIMITED TERMS OF USE CAREFULLY. BY CLICKING “I ACCEPT”, BY SELECTING “PLACE ORDER,” OR BY ACCESSING OR USING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE HERBAL STRATEGI HOMECARE PRIVATE LIMITED  TERMS. IF YOU ARE NOT ELIGIBLE, OR AT ANY TIME, DO NOT AGREE TO THE HERBAL STRATEGI HOMECARE PRIVATE LIMITED TERMS, YOU MAY NOT USE THE SERVICE.

Privacy Policy

Please read our privacy policy carefully for information relating to our collection, use, storage and disclosure of your information. The Herbal Strategi Homecare Private Limited privacy policy is incorporated into and is subject to this Herbal Strategi Homecare Private Limited Terms.

Additional Terms

Your use of the Service is subject to any additional terms, rules, or guidelines applicable to the Service or certain features of the Service that we may post and you may accept (the “Additional Terms”). All such Additional Terms are hereby incorporated by reference into, and made a part of, the Terms. The Additional Terms include, but are not limited to

PLEASE BE AWARE THAT THESE HERBAL STRATEGI HOMECARE PRIVATE LIMITED TERMS CONTAIN PROVISIONS GOVERNING HOW CLAIMS THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR ­­­­­WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. 

Herbal Strategi Homecare Private Limited Subscriptions

Following your first purchase with Herbal Strategi Homecare Private Limited, you automatically may be subscribed to the Herbal Strategi Homecare Private Limited Subscription and it will renew automatically for additional intervals unless you cancel auto-shipments, modify your ship date, or remove or unsubscribe to product(s) in your Herbal Strategi Homecare Private Limited Subscription.

Herbal Strategi Homecare Private Limited-Service Overview

We collect information from you about your household’s product preferences (in accordance with the Herbal Strategi Homecare Private Limited Privacy Policy) and use it to create a personalized and customizable schedule of shipments based on our estimates of the quantity of products your household likely needs and how frequently they should be replenished (the “Delivery Service”).

Herbal Strategi Homecare Private Limited is primarily a subscription service. On a recurring basis at intervals set forth on your Account Settings Page, we automatically charge your stored method of payment for your purchase of products in the Delivery Service, and ship those purchased products to you (the “Herbal Strategi Homecare Private Limited Subscription”). From time to time we may add certain products or samples to your Delivery Service that you will be charged for unless you remove them prior to the order being charged. We also may add certain products to your Delivery Service as gifts, at no charge to you.

You may modify the products in and shipment dates of your Delivery Service at any time. Visit your Account Settings page to see and change the then-current shipment date.

You may also cancel automatic payments (and corresponding automatic shipments) from the Account Settings page. Doing so will also cancel your Herbal Strategi Homecare Private Limited Subscription. You do not need a Herbal Strategi Homecare Private Limited Subscription to purchase products from us.

Accounts and Registration

You need an account to use most features of the Service, and you may be required to be logged into your account and have a valid payment method associated with it. You may visit your Account Settings to manage your payment information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. You agree that the information you provide to us is and will be accurate, complete and up to date at all times. If you provide any information that is inaccurate, incomplete or not up-to-date, or if we determine in our sole discretion that such information may be inaccurate, incomplete or not up to date, we have the right to suspend or terminate your account and refuse you any and all current or future use of Service. You may not register for more than one account or register for an account on behalf of an individual other than yourself. If you have reason to believe that your account is no longer secure, immediately notify us at contact@herbalstrategi.com

Referral Program 

Subject to the Herbal Strategi Homecare Private Limited Referral Program policy , we may offer members the ability to earn credits or discounts (“Referral Credits”) toward future shipments of products from Herbal Strategi Homecare Private Limited. Please read our Referral Program Policy for more details.

Returns and Refunds

Subject to the Herbal Strategi Homecare Private Limited Return and Refund Policy, we accept returns under certain conditions. Please read the Herbal Strategi Homecare Private Limited  Return and Refund Policy for complete details on how to request a refund.

Offers

Next day delivery if ordered before 12 pm is available only in selected pin codes in Bangalore Except Sunday and Public Holidays. The delivery may be delayed due to unforeseeable circumstances.
Discount cannot be clubbed with any other offer / scheme.
If any of the product related to offer is returned, the refund will equal the amount you paid for the product subject to applicable refund policies.
The discounts offered are at the sole discretion of Herbal Strategi Homecare Pvt. Ltd. and can be revoked/reduced at any point by Herbal Strategi Homecare Private Limited

Loyalty Program

1. Eligibility

The Loyalty Program is open to individuals who:

  • Are at least 18 years of age.
  • Have a valid email address.
  • Agree to these T&C.

2. Enrollment

To participate, you must complete the enrollment process, which includes providing valid and accurate personal information as requested. Enrollment becomes effective upon confirmation of your registration.

3. Earning Points

Points can be earned through purchases at participating locations, as detailed in the program materials. The specifics of point accrual rates and other earning methods will be communicated through official program communications.

4. Point Expiration

  • Points will expire three months (90 days) after the date they are credited to your account.
  • Expired points are removed from your balance and cannot be redeemed.
  • You will receive notifications reminding you of impending expirations, provided you opt into receiving communications.

5. Redeeming Points

Points can be redeemed for rewards as specified in the program’s redemption guidelines. Details on redemption methods, required points for specific rewards, and any restrictions are outlined in the program’s communication.

6. Account Management

You are responsible for maintaining the accuracy of your account information and monitoring your points balance. Please inform us immediately of any discrepancies or unauthorized activity. We are not responsible for losses due to inaccurate account information or unauthorized use.

7. Modifications and Termination

  • Herbal Strategi Homecare Private Limited reserves the right to modify any of the T&C, including point accrual and expiration policies, at any time.
  • Notice of changes will be provided through official channels.
  • Continued participation in the program following such modifications constitutes acceptance of the new T&C.

8. Program Termination

  • You may terminate your participation in the program at any time by notifying customer service.
  • Upon termination, any unused points will be forfeited.

9. Limitation of Liability

Herbal Strategi Homecare Private Limited and its affiliates will not be liable for any losses or damages arising from your participation in the program, to the fullest extent permitted by law.

User Generated Content

Our Service provides an opportunity for you to post information in public areas of the Service such as your reviews and ratings of specific products or the Service (“Customer Reviews”) or other information provided to public areas of the Service (collectively, “User Generated Content”).

License Grant to Herbal Strategi Homecare Private Limited and other Customers. You retain ownership of copyright and any other proprietary rights you hold in User Generated Content that you post to the Service. By posting User Generated Content, you grant Herbal Strategi Homecare Private Limited  a worldwide, non-exclusive, royalty-free, transferable right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify, create derivative works of, and distribute your User Generated Content, in whole or in part, in any media formats and through any media channels (now known or hereafter developed). Any such use of your User Generated Content by Herbal Strategi Homecare Private Limited may be without any compensation paid to you. By posting and sharing User Generated Content on the Service, you hereby grant each user of the Service a worldwide, non-exclusive license to access and use your User Generated Content in connection with the Service.

User Generated Content Representations and Warranties. You are solely responsible for your User Generated Content and the consequences of posting or publishing User Generated Content. By posting and publishing User Generated Content, you affirm, represent, and warrant that:

You are the creator and owner of, or have the necessary licenses, rights, consents, and permissions to use and to authorize Herbal Strategi Homecare Private Limited and users of the Service to use and distribute, your User Generated Content as necessary to exercise the licenses granted by you in these Herbal Strategi Homecare Private Limited Terms.

Your User Generated Content, and the use of it, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right or any other intellectual property or proprietary right; or (ii) slander, defame, libel, or violate the right of privacy, publicity or other property rights of any other person.

User Generated Content Disclaimer. Customer Reviews are the author’s opinion. They are not our opinion; we have not verified them or approved them. We are not obligated to edit, investigate, or control User Generated Content that you and other users post or publish, and we will not be in any way responsible or liable for User Generated Content. However, we may at any time, and without prior notice, remove any User Generated Content that in our sole judgment violates these Herbal Strategi Homecare Private Limited Terms or is otherwise objectionable. You understand that when using the Service you will be exposed to User Generated Content from a variety of sources and acknowledge that User Generated Content may be inaccurate, offensive, indecent or objectionable. You may request removal of a review that you believe violates this Agreement by contacting the Support team at contact@herbalstrategi.com; but we are not obligated to honour your request.

Proprietary Rights of Herbal Strategi Homecare Private Limited

The visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), products, software, services, and all other elements of the Service provided by Herbal Strategi Homecare Private Limited (the “Materials”) are protected by all relevant intellectual property and proprietary rights and applicable laws. Except for any User Generated Content, all Materials contained in the Service are the property of Herbal Strategi Homecare Private Limited or our third-party licensors. Subject to these Herbal Strategi Homecare Private Limited Terms, we grant you a limited license to reproduce portions of the Materials for the sole purpose of using the Service for your personal or internal business purposes. Except for this limited license, nothing herein shall be interpreted to grant you any right or license under any intellectual property rights of Herbal Strategi Homecare Private Limited or any of its affiliates or partners.

Trademarks. Click here to see a non-exhaustive list of Herbal Strategi Homecare Private Limited trademarks . In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through our Service are trademarks or trade dress of Herbal Strategi Homecare Private Limited, Bangalore, Karnataka, India and other countries. You may not use our trademarks or trade dress in connection, product or service that is not ours, in any manner that is likely to cause confusion among customers or members of the public, or in any manner that disparages or discredits Herbal Strategi Homecare Private Limited. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Service are the properties of their respective owners who may or may not be affiliated with, connected to, or sponsored by Herbal Strategi Homecare Private Limited, and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder.

Copyrights. All content included in or made available through the Service or the Service or on product labels or packaging, such as text, graphics, designs, logos, button icons, images, audio clips, digital downloads, data compilations, look and feel of the Service, and software (“Service Content”) is the property of Herbal Strategi Homecare Private Limited or its content suppliers and is protected by Indian copyright laws. Except for any User Generated Content, all Service Content contained in the Service or on the Service is the property of Herbal Strategi Homecare Private Limited or our third-party licensors. The compilation of all content included in or made available through the Service is our exclusive property. Subject to these Herbal Strategi Homecare Private Limited  Terms, Herbal Strategi Homecare Private Limited grants you a limited license to reproduce portions of the Service Content for the sole purpose of using the Service for your personal or internal business purposes. Except for this limited license, nothing herein shall be interpreted to grant you any right or license under any intellectual property rights of Herbal Strategi Homecare Private Limited or any of its affiliates or partners.

Digital Millennium Copyright Act

It is Herbal Strategi Homecare Private Limited’s policy to terminate membership privileges of any user who repeatedly engages in copyright infringement upon prompt notification to us by the copyright owner or the copyright owner’s legal agent.

If you are a copyright owner or an agent thereof, and believe that any content on the Service infringes your copyrights, you may contact our Designated Agent at the following address: 

Herbal Strategi Homecare Private Limited

65/1, 2nd Floor, Modi Court

Millers Road,

Bangalore - 560046

E-mail: contact@herbalstrategi.com

Third Party Services and Linked Websites

We may, now or in the future, provide tools through the Service that enable you to export information from the Service to third party services, including through features that allow you to link your account on Herbal Strategi Homecare Private Limited with an account on the third party service, such as Twitter or Facebook or through our implementation of third party buttons (such as “like” or “share” buttons). By using these tools, you agree that we may transfer such information to the applicable third party service. Such third party services are not under our control, and we are not responsible for their use of your exported information. The Service may also contain links to third-party websites. Such linked websites are not under our control, and we are not responsible for their content.

Electronic Communications; SMS and Text Messaging

The Service allows you to receive electronic communications (including SMS/MMS mobile messages) intended to provide you with information about the Service, upcoming orders, offers, products and services. We may use electronic means to communicate with you on our digital properties and mobile applications when you visit the Service, send us e-mails, or whether we post notices on the Service or communicate with you via e-mail.

Please notify us immediately if you change your mobile phone number to avoid sending notifications to the wrong number. To notify us of any change contact Herbal Strategi Homecare Private Limited at

Indemnity

You agree that you will be personally responsible for your use of the Service, and you agree to defend, indemnify and hold harmless Herbal Strategi Homecare Private Limited and its officers, directors, employees, consultants, partners, licensors, affiliates, subsidiaries and agents from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected with: (i) your misuse of the Service; (ii) your violation of the Herbal Strategi Homecare Private Limited Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defence of such claim. You agree that the provisions in this section will survive any termination of your account, the Herbal Strategi Homecare Private Limited Terms or your access to the Service.

THE SERVICE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND USER GENERATED CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE (COLLECTIVELY, THE "SITE CONTENTS") ARE PROVIDED BY HERBAL STRATEGI HOMECARE PRIVATE LIMITED, ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. HERBAL STRATEGI HOMECARE  PRIVATE LIMITED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM HERBAL STRATEGI HOMECARE PRIVATE LIMITED  ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMITTED BY LAW, HERBAL STRATEGI HOMECARE  PRIVATE LIMITED DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SERVICE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

IF FOR ANY REASON YOU ARE NOT SATISFIED WITH A PURCHASE YOU MAKE VIA THE SERVICE, PLEASE RETURN IN IN ACCORDANCE WITH OUR RETURN AND REFUND POLICY.

Limitation of Liability

IN NO EVENT WILL THE HERBAL STRATEGI HOMECARE  PRIVATE LIMITED ENTITIES BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE HERBAL STRATEGI HOMECARE  PRIVATE LIMITED HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE AND AGREE THAT THE AGGREGATE LIABILITY OF HERBAL STRATEGI HOMECARE  PRIVATE LIMITED TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE USE OF THE SERVICE OR ANY OTHER INTERACTIONS WITH HERBAL STRATEGI HOMECARE  PRIVATE LIMITED.  

IF YOU ARE DISSATISFIED WITH THE PRODUCTS DELIVERED THROUGH THE DELIVERY SERVICE, YOUR SOLE RECOURSES ARE OUR RETURN AND REFUND POLICIES, WHICH ARE SET FORTH IN ABOVE.

Governing Law

These Herbal Strategi Homecare Private Limited Terms and any action related to them shall be governed by the laws of the Karnataka State, India

Accessibility

Contact Information. If you have any questions, complaints, or claims regarding  Herbal Strategi Homecare Private Limited , the Service, or these Herbal Strategi Homecare Private Limited  Terms of Use please contact us at contact@herbalstrategi.com